Element Vancouver Metrotown Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
Parking
- Designated accessible parking near an accessible entrance that is specifically marked
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- Entry route has a door that is at minimum 815 mm wide
- One or more entry points are automated
- Lowered counter at the reception or ticket desk
- Adult change table and lift
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Lowered room controls (light switches, temperature controls)
- Lowered bed height (550-600 mm)
- Space between furniture is a minimum of 900 mm
- Additional guest rooms have visually or hard of hearing features
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Handheld showerhead with lever controls
- Grab bars at toilet
Vision
Overall Space
- Braille/large print signage for all publicly accessible areas
- Audible alarm and/or public service system
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Elevators (if applicable) have verbal announcements at each floor, and braille on the buttons
Hearing
Overall Space
- Business has a visual warning (alarm) system
Cognitive & Sensory Friendly
Overall Space
- Neutral or muted colours that are calming and subdued
- Surfaces, window coverings, and décor with minimal glare or reflection, as well as minimal use of bold patterns, shapes, or stripes
- Subtle and/or natural lighting, no florescent or harsh lighting, and no dark shadows
- Minimal visual clutter and obstacles
- Door handles have colour contrast with the body of the door; doors and frames have colour contrast with adjacent walls; any glass doors are marked to make them clearly visible
- Background noise is minimal, and alarms or auditory cues are on a low frequency
- Fragrance-free areas
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Directional signs at key decision points, including main entrances, restrooms, lounges, and reception desks
- Signs are clear and concise, in large, plain font with good contrast between text and background
- Signs are well lit
- Signs have minimal glare or reflection
- Adult change table and lift
- Entrance and exit are clearly identified on doors (including stalls and back of the main door)
General
Emergency Plan
- System in place for guests to contact a staff member for help if required
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Business has high-speed internet service available for video application use
Additional Information
More details on our accessible features are located on our website.
Energize at Element Vancouver Metrotown in a smarter space in Burnaby, B.C. Our open-flow guest rooms are designed to meet all your needs, with fully-equipped kitchens, the signature Heavenly Bed®, and more, all thoughtfully arranged to rejuvenate you for work or play. Maintain your balance. Our state-of-the-art fitness center, refreshing pool, and healthy food options all help you be at your best. Bright and open multi-purpose public spaces.