Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Accessibility
This business has self-assessed as having the following accessible attributes. Please contact the business directly for further detail if required.
Mobility
- Designated accessible parking near an accessible entrance that is specifically marked
- Space specifically marked with a van-accessible sign, at minimum 4.7 metres wide, large enough to accommodate a vehicle with a side lift/ramp
- Entrance has no steps or if there are one or more steps, there is non-slip ramp with a maximum of 5% slope
- One or more entry points are automated
- Designated gender-neutral/family restroom that can also accommodate a support person
- Can be reached without going up or down stairs, has a main entrance and/or stall that is a minimum 815 mm wide and has an outward swing door
- Accessible path of travel and accessible style tables/booths
- Multiple floors with an elevator that is large enough for a 180-degree turn with a mobility device (minimum turning area of 1,500 mm in diameter)
- Rooms for guests using mobility devices
- Accessible route to accessible rooms
- Entry door is a minimum 815 mm wide
- Lowered "spyhole" in door
- Lever type handle on entrance door
- Easy pull or push door (max 22 newtons or 2.24 kilograms-force)
- Lowered room controls (light switches, temperature controls)
- Space between furniture is a minimum of 900 mm
- Door is a minimum 815 mm wide
- Fixed maximum hot water temperature
- Roll-under sink minimum roll under height 684 mm
- Lever style faucet controls
- Lowered mirror at sink vanity
- No threshold roll-in shower
- Shower chair with backrest (fixed or portable) within reach of controls
- Fixed grab bars in shower
- Bathtub with grab bars
- Bath bench or chair with backrest
- Grab bars at toilet
Vision
- Audible alarm and/or public service system
- Multiple lighting sources to improve visibility
- Customer service staff have been trained, and prepared to verbally describe rooms, menus, business amenities and contracts/waivers in detail
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
Hearing
- Accommodation has closed captioning on TVs/video boards
- Staff are trained to use alternative communication tools such as Apps or text messaging
Cognitive & Sensory Friendly
- Staff are available to accompany guests through the venue as a guide, and to describe the sights
- Designated gender-neutral/family restroom that can also accommodate a support person
General
- Emergency plan includes staff trained to provide in-person assistance for people with mobility, visual, and hearing requirements
- Staff have been trained on guide and service dog policies
- Business has high-speed internet service available for video application use
The Best Western Premier Chateau Granville Hotel & Suites & Conference Centre is committed to providing accessible service to all persons with disabilities.
At the Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre will stand out among other hotels in Vancouver,BC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.